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What are the shipping times?
What are the shipping times?
Orders are generally prepared within 24-48 business hours of payment confirmation.
Once entrusted to the courier, delivery takes 1–3 working days in Italy, except during peak seasons or in particularly remote areas.
You will always receive an email with the tracking code to follow your order in real time.
Where do you ship to?
Where do you ship to?
We ship throughout Italy, including Sicily, Sardinia, and the smaller islands, and to several European and non-EU countries.
Each order is carefully prepared by the Cartoleria Varzi team and entrusted to selected express couriers, with tracking always available.
During checkout, you can view costs and delivery times clearly and without surprises.
What if I order the wrong product?
What if I order the wrong product?
If you notice the error immediately after purchasing, please contact us as soon as possible: we will do our best to modify your order before shipping.
If your order has already been shipped, you can still request a return according to the conditions outlined in our policy and proceed with a new purchase.
Discover the full returns policy here
What if I have trouble with a product or order?
What if I have trouble with a product or order?
Our customer service is always available to help you.
You can contact us via email or WhatsApp, indicating your order number and the problem you're experiencing. We'll get back to you as soon as possible to find the best solution.
For over 60 years, we've been helping customers, families, and businesses choose the right products, with the same care as a local stationery store.
